Delivery time
Your order will be processed immediately upon receipt. Items are typically shipped within 1-3 business days after your order is approved. Delivery may be delayed in the event of shortages, out-of-stock items, or large quantities.

Delivery Reservation
Our delivery is subject to having sufficient items in stock; the availability displayed in the shop may differ from the actual stock. The availability display in the shop is only updated daily (on working days). Compensation is excluded unless there is gross negligence. If the goods are unavailable, we will inform you by email or telephone or only deliver the available items. As a rule, we do not resell out-of-stock items.

Transport damage
Any transport damage discovered must be reported immediately upon receipt of the goods, directly to the delivery service (postman/post office). Transport damage must be reported to us within 7 days of receipt of the goods. Please send us an email (office@windisag.ch) or call us immediately.

Collection
A collection is not possible for logistical reasons.

Shipping abroad Delivery abroad is not possible.

Eco-friendly packaging
We care about the environment and use eco-friendly/recyclable packaging, including newspapers. For the sake of the environment, we also sometimes use used cardboard boxes.

The shipping cost calculation is only available if you have items in your shopping cart.